Chewy's push into pet telehealth runs into regulatory hurdles, skeptical veterinarians
Publishing timestamp: 2023-01-24 11:42:54
Summary
Chewy's Connect With Vet service allows customers to virtually talk with licensed veterinarians and technicians, but regulations prevent them from diagnosing conditions or prescribing medications. There is a growing movement to change these regulations, spearheaded by a noncharitable nonprofit funded in part by Chewy. Several longtime veterinarians have expressed skepticism about the service, saying it could potentially be harmful to pets. Chewy is expanding its health offerings, including insurance, prescription food and medication, as part of its strategy to make health care about 30% of its overall business. The American Veterinary Medical Association maintains that a Veterinary Client Patient Relationship (VCPR) can only be established after an in-person exam, but at least five states have made lighter rules permanent. Chewy's Practice Hub creates a marketplace for veterinary clinics to sell their products to clients within Chewy.com.
Sentiment: MIXED
Keywords: chewy inc, gamestop corp, business news, petco health and wellness company inc, retail industry, business,
Source: https://www.cnbc.com/2023/01/24/chewy-connect-with-a-vet-regulatory-hurdles-skepticism.html