Morgan Stanley is testing an OpenAI-powered chatbot for its 16,000 financial advisors
Publishing timestamp: 2023-03-14 14:36:07
Summary
Morgan Stanley is rolling out an advanced chatbot powered by OpenAI's latest technology to help its financial advisors tap into the bank's repository of research and data. The tool has been in development for the past year and is based on GPT 4, a more advanced form of technology than the one underpinning OpenAI's ChatGPT. The tool will generate responses only on 100,000 or so pieces of research that Morgan Stanley has vetted for this use, and the bank has humans checking the accuracy of responses to reduce errors. The move builds on earlier efforts by the bank to introduce machine-learning algorithms that prompt advisors to reach out to clients or take other steps.
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