Forget the in-flight food — these are best and worst airlines when flying goes wrong

Forget the in-flight food — these are best and worst airlines when flying goes wrong - TL;DR CNBC

Forget the in-flight food — these are best and worst airlines when flying goes wrong

Publishing timestamp: 2023-12-17 20:03:08

Summary

The article discusses how passenger rights company AirHelp evaluates airlines based on how they treat customers when problems occur. The organization compiled its annual "AirHelp Score" by evaluating 83 airlines based on punctuality, customer opinions, and how efficiently they handle compensation claims. The article lists the top and lowest-scoring airlines on the AirHelp Score for 2023. It also mentions that Singapore Airlines and Emirates ranked lower on the list due to their claim processing scores. The article emphasizes the importance of efficient claims processing for passenger satisfaction and airline reputation.

Sentiment: NEUTRAL

Tickers: UAL, AAL, SIAL-SG,

Keywords: air travel, economy, business news, lifestyle, tourism, singapore airlines ltd, life, vacations, american airlines group inc, travel, holidays, airlines, qatar airways, business travel, entertainment, united airlines holdings inc,

Source: https://www.cnbc.com/2023/12/18/the-best-airlines-in-the-world-when-flying-goes-wrong-see-the-list.html