How Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages
Publishing timestamp: 2024-02-10 12:06:25
Summary
The article discusses how companies like Walmart, Delta, T-Mobile, Chevron, and Starbucks are using AI technology from Aware to monitor employee messages on platforms like Slack and Microsoft Teams. The technology helps companies understand employee sentiment and identify behaviors such as bullying, harassment, and noncompliance. However, there are concerns about privacy and the potential chilling effect on workplace communication.
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Keywords: artificial intelligence, zoom video communications inc, chevron corp, business news, right to privacy, delta air lines inc, technology, instant messaging, meta platforms inc, privacy, walmart inc, astrazeneca plc, microsoft corp, t-mobile us inc, breaking news: technology, data privacy, privacy laws and regulation, goldman sachs group inc, workers' rights, generative ai, starbucks corp,