Outdoor Voices' layoffs via Slack ‘lack basic empathy,’ says expert: 'May only exacerbate the anxiety'
Publishing timestamp: 2024-03-16 09:30:01
Summary
Outdoor Voices conducted mass layoffs and closed all brick and mortar stores, notifying employees via Slack message. Experts criticize the lack of empathy in handling layoffs, emphasizing the importance of authentic and sensitive communication. IBM's approach of delivering bad news in a more personal manner is highlighted as a better example.
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Keywords: leadership, layoffs, online retail, dollar tree inc, ceo, san francisco, labor economy, retail industry, personnel,
Source: https://www.cnbc.com/2024/03/16/outdoor-voices-layoffs-via-slack-lack-basic-empathy-says-expert.html