It's not just Jamie Dimon and Wall Street. Local bank branches have big AI ambitions
Publishing timestamp: 2024-04-13 09:56:41
Summary
Financial technology and AI are transforming the banking industry, with smaller banks using AI to compete with larger ones. AI is being used to improve customer service, security, and efficiency in branches. While some believe AI will enhance customer experience, others are skeptical about the effectiveness of AI without proper data access. Small banks see AI as a way to become more involved in their communities and provide personalized service.
Sentiment: MIXED
Keywords: generative ai, financials, banks, financial services technology, regional banking, jpmorgan drn, artificial intelligence, jamie dimon, technology, consumer banking, wells fargo & co, business news,