Ex-CEO Howard Schultz says Starbucks needs to revamp its stores after big earnings miss
Publishing timestamp: 2024-05-06 13:08:34
Summary
Former Starbucks CEO Howard Schultz believes the chain needs to improve its U.S. store experience to win back customers after reporting a surprise decline in same-store sales. Schultz emphasized the need for a focus on customer experience and premium items. Starbucks has slashed its full-year forecast and seen its shares fall 17%. Schultz, who stepped down as CEO over a year ago, offered advice to his successor on restoring trust and increasing performance.
Sentiment: MIXED
Tickers: SBUX,
Keywords: starbucks corp, retail industry, breaking news: business, restaurants, business news, business, united states, howard schultz, earnings,
Source: https://www.cnbc.com/2024/05/06/howard-schultz-weighs-in-on-starbucks-earnings-miss.html