McDonald's to end AI drive-through test with IBM
Publishing timestamp: 2024-06-17 13:54:44
Summary
McDonald's is ending its test run of AI drive-throughs with IBM in over 100 restaurants, but is not ruling out potential AI drive-through plans in the future. The decision comes as other restaurants have been testing AI technologies. McDonald's sold its AI technology to IBM and Mastercard in recent years. The company has a new partnership with Google Cloud, but details are not yet available. Analysts have expressed concerns about the accuracy and operating costs of McDonald's AI technology.
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Source: https://www.cnbc.com/2024/06/17/mcdonalds-to-end-ibm-ai-drive-thru-test.html