Bob Jordan is now Southwest Airlines' new CEO. Here's what's on his plate
Publishing timestamp: 2022-02-02 13:00:21
Summary
Bob Jordan, a 30-year veteran of Southwest Airlines, has taken over as CEO, facing challenges such as improving reliability, technology, and hiring. He replaces outgoing CEO Gary Kelly, who will stay on as executive chairman. Jordan aims to guide the airline out of the Covid pandemic and address issues such as profit-crimping expenses, strained labor relationships, and slow return of business travel. Southwest has already dialed back growth plans and is focusing on improving technology for both customers and employees. Jordan plans to hire thousands of new employees and invest in better technology while keeping key policies like no ticket change fees or charges for checked baggage. Southwest posted its first profit of the pandemic without government help in the last quarter, but faces challenges in the coming year.
Sentiment: MIXED
Keywords: boeing co, life, airlines, s&p 500 index, breaking news: business, transportation, american airlines group inc, business news, travel, aerospace and defense industry, southwest airlines co, business,