Consumer Nation

Publishing timestamp: 2013-06-09 21:07:47

Summary

Customer reviews are more important than ever, with companies tracking online feedback closely. Best Buy is using customer reviews to make changes, while companies like Oriental Trading are making adjustments based on customer feedback. Millennials are driving the importance of transparency and social media in decision-making. Negative customer reviews can have a big impact, especially on specialty apparel retailers like Lululemon.

Sentiment: MIXED

Tickers: LULU, AMZN, ABBV, TWTR, AEO, BBY, META,

Keywords: lululemon athletica inc, twitter (delisted), meta platforms inc, aeropostale inc, retail industry, amazon.com inc, american eagle outfitters inc, business news, best buy co inc,

Source: https://www.cnbc.com/2013/06/09/love-it-or-leave-itgrowing-power-of-customer-reviews.html