Goodbye to 'bags fly free' on Southwest Airlines, the last freebie in America
Publishing timestamp: 2025-03-15 12:00:01
Summary
Southwest Airlines will start charging for checked bags for the first time in its 50-year history, leading to customer complaints and a shift in the airline's business model to increase profits. Other airlines are also making changes to their loyalty programs and services in response. Southwest's decision has caused a stir among customers and industry experts, with concerns about potential operational impacts and customer loyalty.
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Source: https://www.cnbc.com/2025/03/15/goodbye-free-bags-southwest-airlines.html